Frequently Asked Questions (FAQ)

Got Questions?  We got answers!

What is your membership policy? Do you need to be a volunteer manager?

Membership levels are laid out at Join Us! We are open to all members that have volunteer administration as a job responsibility. The majority of our members are volunteer managers, coordinators, and specialists, but we have members that are not strictly tasked with volunteer management.

What is your refund policy?

Of course, we would love to know WHY you decided to leave us so we can make improvements!  We are happy to give you a full refund if you let us know you’d like to leave within the first 29 days after your payment. Contact us so we can call you and make arrangements for your refund.  Sorry, no refunds after 29 days.

Are you still meeting during the pandemic?

Like most organizations, AVACA has had to pivot to remote work. While we may not be able to meet in-person, we are still hosting all of our scheduled meetings for the year via Zoom. All you need to do is register for the event and you will receive the Zoom link. Check our calendar for upcoming events.


Do you have any social media pages that I can follow or join?

We have a Facebook group. Join at

Can I have a meeting at my office?

Of course!  Just contact us and let us know where you are and what meeting date(s) you’d like to host.