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2018 Conference Archive


The Volunteer Management Hybrid Conference 2018

This unique event will broadcast live from Hamilton Ontario Canada.  The date is Tuesday, October 23rd.

The broadcast will be streamed live to more than 50 remote locations in the United States and Canada, with the likelihood of an audience of 1000 or more. One of the goals of this event is to provide quality, high level professional development events in local areas for those with an interest in professional development who engage volunteers.

How does it work?
You register for the event.  You show up.  We take care of the rest.  Lunch and snacks will be provided.

Hosted by Dana Cory Litwin, CVA

Who is Dana?

  • Public speaking and management professional with background in environmental conservation.
  • 14 years’ experience building volunteer and community engagement programs.
  • Board and advisory committee development, as well as relevant training, educational materials, and multi-media presentations.
  • Board member (Pacific Region) Association of Leaders in Volunteer Engagement (AL!VE).
  • Member of National Association of Volunteer Programs in Local Government (NAVPLG).
  • Certified in Volunteer Administration (Council for Certification in Volunteer Administration –
  • Featured keynote speaker 2016 National Conference on Volunteering and Service (Points of Light); Volunteer Engagement and Capacity Building Tracks Opening.
  • Successful film, television, radio, theater, and event producer.


Empowering your volunteers to take ownership, initiative, and lead provides opportunities for your volunteers to grow and flourish, just like your organization. Surrounding yourself with those who have strengths and talents that differ from yours not only builds your organizations capacity but allows staff to hone new skills as you work alongside them.

This session will share examples, steps, and opportunities for cultivating and empowering leadership in your volunteers and engaging a diversely talented team. Drawing from the Servant Leadership style, we will also explore creating the conditions and environment that allow volunteers to shine.

Heidi Jakop, CVA is the Director, Volunteer Engagement for Vancouver Botanical Gardens Association. Heidi is the President of the Administrators of Volunteer Resources of BC. Heidi was most recently an instructor at Langara College for the Volunteer Coordinator Certificate Program and facilitates workshops and webinars for university, municipality, volunteer centres, and professional associations.


Angela Williamson, CVA

Topic: How I’ve learned to lead my way and take charge of my day

I want anyone listening to find at least 1 idea that they can implement that moment, or the next day to either save them time, create larger capacity of volunteering in their organization, or empower them to add volunteers in their own work. A practical talk with many take-away points.

Angela Williamson, CVA, has been the volunteer manager at Hagley Museum & Library in Delaware for 11 years. She has been the president of the Delaware Association of Volunteer Administrators (DAVA) 4 years and supporting in other roles in other years. She worked in education at a public garden prior to Hagley. She loves pursuing and promoting volunteering as an important role in society. Angela comes from the US Midwest of friendly people.

Beth Steinhorn

Topic: Getting a Seat at the Table: How Your Peers Went from Coordinator to Director and from a Do-er to an Influencer

In this session, participants will:
• Understand where they can find research to support strategic volunteer engagement.
• By hearing case studies from the field, learn at least three different paths for advocating for strategic engagement.
• Gain tips on how to get a seat at the leadership table and shift from managing volunteers to, instead, serving as an internal consultant to support staff from across the organization in effectively engaging and supporting volunteers.

Beth Steinhorn is the President of VQ Volunteer Strategies and partners with organizations and their leadership to increase their impact through strategic and innovative engagement. The author of multiple books and articles on strategic volunteer engagement, she is a popular speaker and trainer, known for her interactive and inspiring presentations.

This years event is sponsored by the Boys and Girls Club of Metro Phoenix.  Thank you, BGCMP!!!

Date:  Tuesday, October 23rd

Check-in: 8:30am to 9:15am
Welcome: 9:16am to 9:29am
Live Event and Lunch: 9:30am to 3:30pm
Closing Remarks: 3:31pm to 4:pm

Locations: Balz Conference Center

4309 E. Belleview Street – Building 14, Phoenix AZ 85008

Registration Details:

  • Student & Members:  $35
  • Non-Member: $50
  • Non-Member plus Individual AVACA Membership: $75

Click here to register.  You will have the opportunity to register for as an AVACA member to receive the member pricing on our registration page if you would like.

Cancellation Policy

Registration and payment policy 
Payment for the hybrid conference is due at the time of registration.

Cancellation and refund policy
Cancellations prior to October 1, 2018 will receive a full refund, less a $10 administrative fee. Cancellations between October 1 and October 17, 2018, will be eligible for a 50% refund. Cancellations received after October 17, 2018 will not be eligible for any refund except in extreme cases, such as natural disasters and other uncontrollable circumstances.